Category: Insights EN

Today, companies possess a mass of data that analysts could only dream of years ago. However, this resource is rarely used in an optimal manner. Managing data as assets is a fundamental shift for many companies. We show a pragmatic way to turn zeros and ones into gold.

Many companies maintain large IT service catalogs. For employees it is often difficult to find suitable hardware and software and combine them correctly. Service Bundling simplifies the selection of IT products and accelerates delivery. In addition, the company can reduce costs for numerous IT workstations. Our case study illustrates how this works.

Today, almost every company is using cloud services. But the question is whether an external cloud solution is always better than a local system (“on premise”). Moreover, employees have to follow certain rules when using cloud services. Our practice example shows how companies can get the best out of the market while retaining the necessary control.

Approximately 40 percent of all desktops and laptops worldwide are still running Windows 7, but Microsoft’s extended support for this operating system will expire in early 2020. It’s time to switch to the new Windows. Our example illustrates how companies can manage this change smoothly.

When it takes longer to fix a software problem or to deliver new hardware, this is usually due to over-complex IT processes. Our practical example shows how companies can improve and accelerate their IT Service Management.