Project Example IT Operations & Delivery
Deployment of Windows as a Service (WaaS)

The Target

Global migration to Windows as a Service (>100.000 clients) and implementation of an evergreen approach within the organization

The Challenge

Development of a toolbox for the “noiseless” preparation and implementation of the migration; intensive and early involvement of the users to create acceptance and optimize the migration process

Global migration to Windows as a Service (>100,000 clients) and implementation of an evergreen approach within the organization

Development of a toolbox for the “silent” preparation and implementation of the migration; intensive and early involvement of the users to create acceptance and optimisation of the migration process

The Approach

We organized the roll-out of Windows as a Service (WaaS) with a scope of>20,000 workstation devices for a global enterprise, including prior coordination of organizational (e.g., service provider management) and technical workflows (e.g., workstation, infrastructure, and application readiness). In addition, a standardized deployment procedure and a roll-in communication toolbox were developed.

The Success Factors

Early involvement of global stakeholders

Derivation of a tool-based approach for Windows migration

Establishment of a sustainable and scalable project infrastructure for communication and change management

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